Questions, answered

Anyone who gets booked for events and shoots: photographers, videographers, makeup and hair artists, DJs and bands, and event suppliers such as hire, décor and styling. You choose what you do when you sign up, and ShootDesk sets up booking types, expense categories and message wording to match.

A few minutes. Create your account, add your business details and bank details for invoices, and you can add your first booking straight away. Packages, a logo and Google Calendar can be added whenever you like.

No. The Free plan needs no card, and you can move to a paid plan from Settings whenever you need more.

Yes, in Settings. Your existing bookings keep their types; new bookings offer the types for your new choice.

Yes. ShootDesk runs in your browser on phone, tablet and computer, so there is nothing to install.

Lead is an enquiry, Pencil is a provisional hold on the date, Confirmed means the client has committed, and Completed is set automatically once the date has passed and the invoice is fully paid. Cancelled keeps the record without it counting against your diary.

Yes. When a new booking overlaps one you already hold, you are warned before you save it.

Yes, both ways. Bookings appear on a ShootDesk calendar in your Google account, changes to the date or time in Google come back into ShootDesk, and events you add in Google are brought in as Pencil bookings. Prices are never sent to Google.

Yes. Drag a booking to a new day on the calendar to change its date, or to a new column on the pipeline to change its status. Completed bookings stay put.

You send each invoice yourself, by email or text, with a private link where the client can view it. You can also download a PDF. Nothing is ever sent without you pressing send.

Yes, if you want it to. ShootDesk can email a polite reminder 7 days before an invoice is due, the day before, and once when it becomes overdue. You can turn reminders off in Settings.

Yes. Every view of the invoice link is counted and shown on the invoice.

Paste a client message or upload an event flyer and it fills in the booking form for you: date, time, venue, client and type. It can also improve a message you have written. It suggests; you check and save.

No. It never sends messages or saves records on its own. Ready-made messages such as confirmations and reminders are filled in from your booking details without AI; only "AI Improve" uses it.

Each booking you add counts towards the booking year that starts on the date you signed up. The allowance starts again on that date each year.

Yes, from Settings. Changing plan never resets the bookings you have already used this year.

Everything you already have keeps working: your bookings, invoices and payments. You just can't add new bookings until your booking year resets or you move up a plan.

By card, monthly, through Stripe. Upgrade from Settings → Plan, and use "Manage billing" there to change plan, update your card, download invoices or cancel.

You keep your paid plan until the end of the month you've paid for, then move to Free. Nothing is deleted: your bookings, clients and invoices stay.

No. Plans are month to month.

Only you. Every account is its own private workspace, and your clients only see the invoices you share with them.

Yes. You can download everything in your account (bookings, clients, invoices, payments and more) from Settings at any time, and you can delete your account there too.